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Open Positions with MountainStar:
Program Director - Tri County
The Program Director is responsible for developing and implementing tri‐county services to keep children safe, promote healthy early childhood development, stabilize vulnerable families and restore family relationships. This position reports to the Executive Director and will:
- Assure high‐quality, effective programs
- Supervise and develop program personnel
- Comply with budget, outcome and contract requirements
- Foster positive relationships with program partners
- Support fund raising efforts
- Oversee services in multiple locations.
The Program Director has strong leadership and management skills, a commitment to early childhood, and experience helping families living in traumatic circumstances.
About Us and Our Values:
MountainStar Family Relief Nursery is a 501c3 nonprofit operating in Crook, Deschutes and Jefferson counties. Our mission is to prevent child abuse and neglect through community support and therapeutic services that help vulnerable children and families succeed. Services include early childhood classes emphasizing social‐emotional development, home visits, supervised visits for children in foster care, and other family supports.
Our values are:
1. Caring – welcoming, trauma‐informed, trustworthy, compassionate, honest, and fun.
2. Partnership – invested, accessible, and engaged with clients, supporters, partners, and communities.
3. Excellence – committed to high‐quality programs, current research, innovation, best practices, accreditation, and evaluation.
4. Impact – attend to what is important and effective, continuous improvement, we do what we say.
5. Inclusiveness – seek out and value diverse perspectives, understand and address systemic barriers.
Essential Job Functions:
- High Quality, Effective Programs: Responsible for leading, developing and implementing therapeutic early childhood services for families exhibiting an average of 13 risk factors for abuse and neglect. Provide strength‐based, family‐centered services that comply with the Oregon Relief Nursery model and additionally meet quality standards for the National Association for the Education of Young Children and 5‐Star rating in Oregon’s Quality Rating Improvement System.
- Staff Supervision and Development: Supervise program coordinators and some line staff in a tri‐county area. Oversee staff development (including reflective supervision), enforce professional standards, and support a healthy organizational culture for staff who work with families in extreme chaos and trauma.
- Program Monitoring, Compliance and Reporting: Manage and develop systems that track and report client services and program outcomes. Comply with Child Care Division and other regulatory agencies.
- Organizational Leadership, Management and Other Responsibilities: Lead and manage the program team to achieve organizational goals, fulfill program commitments and contracts, manage program outcomes and budgets, and report on progress. The Program Director is a key partner in successfully engaging the community and securing financial and in‐kind resources. The Program Director is a member of the senior leadership team.
Knowledge and Experience:
- BA/BS in early childhood development, social work or a related field, with specific training in child abuse and neglect prevention, parent education, home visiting, and equity and inclusion or comparable Oregon Registry level considered. Masters degree preferred.
- 3‐5 years successful work experience in a leadership role within early childhood, social work, education, abuse prevention or related field. Nonprofit experience a plus.
- Exceptional organizational skills with an ability to lead and manage people, teams and programs, work independently, think strategically and contribute as a member of the senior leadership team.
- Strong preference for those with understanding of cultural competence, unconscious biases, educational disparity issues, and structural challenges to family success, and the leadership skills to further develop MountainStar’s effectiveness in these areas.
- Exceptional verbal and written communication skills in addition to competency with computers and data systems.
- Able to relate sensitively and non‐judgmentally to young children and families living in high stress, chaotic situations with on‐going crises and trauma.
- Able to support staff in emotionally challenging work and respond to crises when they occur.
- Represent the organization in community collaborations, program partnerships and statewide initiatives including the Oregon Association of Relief Nurseries.
- Valid driver’s license, food handler’s card, and first aid/CPR card. Pass criminal background check.
Salary Range + Benefits:
This is a full‐time, exempt position with a salary range of $58,000 to $63,000 plus benefits.
To apply, submit a cover letter and resume to HR@mtstar.org. Please highlight your program management and nonprofit experience including experience with certified child‐care, USDA Child and Adult Care Food Program, program evaluation, grant management, and community engagement.
MountainStar is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, gender, sexual orientation, age, or disability.
Program Office Support- Bend Campus
Program Office Support provides program, development, community and facilities support for our tri-county organization whose mission is to prevent child abuse and neglect through community support and therapeutic services that help vulnerable children and families succeed.
Essential Job Functions:
Front Office Support: Welcome and support families, children, volunteers, donors and community members who visit or call our Bend campus. Responsible for office management and coordination including but not limited to: answering phone, managing facility requests, managing office supplies, managing petty cash/debit card usage, and logistic support for meetings and trainings.
Program Support: Facilitate communications between program staff, client families and various community members. Provide occasional support for kitchen and classroom. Monitor diaper bank and food boxes. Support Program Director in maintaining program calendar, CACFP food program, staff trainings and Safety drills.
Fundraising Support: Receive and document in-kind donations, input general information into donor database, provide support for fundraising and community events, assist in hand written addresses for large mailings a few times a year, and create small thank you gifts as well as other similar projects as needed.
Knowledge and Experience:
- High school diploma or GED
- Microsoft Office Suites
- Previous office experience
- Attention to detail in highly distractive environment
- Basic knowledge of issues in families with high risk of child abuse and neglect such as; poverty, substance abuse, domestic violence, adult victims of abuse, homelessness, food insecurity, involvement with criminal justice system, and history of child abuse/neglect
- Ability to pass a criminal background check through the Childcare Division
- Ability to obtain Food Handlers, First Aid and CPR certifications
- Ability to be covered under MountainStar’s auto insurance and able to drive company vehicles
- Maintain high level of client/employee confidentiality
- Dependability and flexibility.
- Ability to relate sensitively and non-judgmentally with at-risk children and their families
- Strong written/oral communication
- Work independently and as a team member.
Salary Range + Benefits: $13 – $14 an hour, plus benefits. Bilingual pay differential available. 20-25 hours a week. All positions at the MountainStar Family Relief Nursery are contingent upon the availability of funding.
Position Title: Interventionist - Prineville Campus
Minimum Education: BA/BS
Hours: 32-36 hours
Ensures, supports, and promotes each child’s safety, health, and development in cooperation with their parents and other early childhood professionals in a manner consistent with Relief Nursery Standards, Child Care Division, Quality Rating Improvement System, National Association of Young Children’s Education, and USDA. Plans and develops a developmentally and culturally appropriate curriculum which meets the needs of the children and families.
- Regular and consistent attendance is an essential function of this position.
- Establishes a well-managed, child-oriented learning environment which is safe, healthy, interesting, attractive, and responsive to the social/emotional, physical, cognitive, and language development of each child served by:
- Meeting with appropriate staff, parents, and professionals to share curriculum, progress, and needs; assisting in the planning and conducting of monthly parent training, team building strategies, and ongoing training of classroom aids and of volunteers to the program.
- Implementing and complying with Relief Nursery Standards, QRIS, NAEYC, Child Care Division (CCD) licensing requirements, and USDA procedures for safety, health, nutrition, emergency, and sanitation including the supervision of children at all times.
- Promoting sound nutritional practices.
- Providing a safe environment that will prevent and eliminate injuries.
- Maintaining clean classroom equipment and space.
- Openly receiving feedback from members of the management team and implement plans of action to better serve children and families based on the Relief Nursery philosophy.
2. Provides leadership to peers and volunteers through active direction and actual involvement in the care, teaching, guidance, and training of children ensuring effective program operations, by:
- Completing developmental screening and follow-up, conducting and recording observations for assessments and evaluations, and creating plans for classroom which incorporate this information for each child in assigned group as required.
- Developing and implementing comprehensive, individualized educational goals for each child in the class in collaboration with parents, partners, and consultants.
- Planning and scheduling home visits to discuss child progress, provide child development education and to establish ongoing individualized development plans for each child with the child’s parents or guardian.
- Meeting with teaching team members to discuss and develop curriculum, participate and strategize in Case Management Team (CMT) meetings for interaction/guidance of children, plan weekly/monthly program/socialization activities and assist in planning and actively participating in the yearly in -service training consistent with the program work plans.
- Participating in staff, parent, and advisory meetings.
- Developing work assignments for classroom team.
- Completing all program paperwork as required.
- Riding the bus/van and assisting in safely transporting and/or loading/unloading children.
3. Promotes quality therapeutic services for the benefit of children and families ensuring a program responsive to their needs by:
- Taking advantage of training or educational experience that will help him/her grow more competent.
- Working to resolve issues and problems among co-workers cooperatively and respectively.
- Demonstrating understanding of the philosophy of the program and describing its goals and objectives to others.
- Continually evaluating own performance to identify needs for professional growth.
4. Maintains confidentiality and protects program operations by:
- Observing strict confidentiality regarding children and families and making parents and staff aware of this policy.
5. Continually applies safety practices in all facets of the performance of duties by:
- Complying with agency safety standards.
- Supporting participation of a safe and therapeutic environment.
- Immediately reporting any unsafe or hazardous working conditions and/or injuries.
6. Maintains positive team relations within the assigned classroom and during program related activities by:
- Participating in regular team meetings with classroom staff.
- Participating in bimonthly team meetings with program staff and management.
- Participating in Reflective Supervision with supervisor at least twice a month.
7. Ensures equipment and supply inventory maintenance by:
- Continually inspecting classroom equipment and report any deficiencies to the appropriate supervisor.
- Following all established purchasing/inventory procedures and guidelines.
8. Maintains an open, friendly, and cooperative relationship with each child’s family by:
- Ensuring that information and services are provided to the parents in their primary language.
- Promoting parents as the primary educators of their children.
- Encouraging parents to talk about important family events and sharing information frequently with parents about their child’s experience in the center.
- Demonstrating an understanding of typical parent concerns/anxieties relating to their child.
- Respecting parents’ point of view and attempt to resolve differences.
- Cooperating with other program staff to help parents obtain clear and understandable information about their child’s developmental needs.
- Assisting in parent involvement activities and encouraging parents and other family members to share skills and talents.
- Conducting home visits.
- Assessing individual family strengths and needs to assist families in setting goals
- Referring families to community agencies to obtain emergency assistance, adult education, job training, health insurance, mental health, and dental services.
- Following up with families to ensure satisfaction with services provided by community partners.
9. Maintains a current and accurate record keeping system by:
- Efficiently compiling, documenting, and sorting data related to program services and individual family case management.
- Entering data and running reports utilizing electronic tracking system.
- Completing monthly reports assigned by supervisor.
10. Establishes and maintains parent involvement on a local level by:
- Planning and promoting activities for parents and volunteers within the classroom.
- Ensuring documentation of in-kind generated from parents, Fairy Godmother’s and volunteers are properly completed.
11. Maintain professional and technical knowledge by:
- Attending designated training workshops or seminars, participating in training and applying newly acquired skills to program services.
12. Contributes to team effort by:
- Attending staff, parent, and other meetings as required.
- Fostering an understanding of Relief Nursery, its mission, goals, objectives, and program services.
- Participate in job share opportunities.
13. Provides emergency services as a Mandatory First Responder by:
- Responding to child/adult emergencies by using First Aid and CPR skills.
- Contacting appropriate medical personnel.
- Ensuring documentation related to incident is completed.
- Participating in fire drills and assisting in the evacuation of the children.
14. Other responsibilities:
- Performing other work related or assigned duties.
Education and Job Requirements:
BA/BS degree or higher in any field and coursework equivalent to a major relating to early childhood education AND 6 months actual work experience working with infant toddler age children.
Other Job Requirements
- Demonstrate knowledge of Relief Nursery services.
- Possess current First Aid and CPR cards with infant/child CPR.
- Must possess and maintain food handler’s card.
- Ability to travel occasionally.
- This position is an authorized driver and must possess current driver’s license, good driving record, and auto insurance coverage as defined by MountainStar Policy.
- Ability to relate positively to children and adults.
- Must be enrolled in Oregon Central Background Registry.
- Must maintain any current education licensing.
- Must show proof of having taken a “Recognizing and Reporting Child Abuse and Neglect” course.
- Participates in Continuous Quality Improvement development.
Other Skill Requirements
- Bilingual English/Spanish preferred. Bilingual fluency may be required at some work sites.
- Must have the ability to operate computers and possess basic knowledge of Microsoft Windows, Word, Excel and other software.
- Excellent supervision and organizational skills.
- Excellent communication skills; oral and written.
- Effective training/development skills.
- Must perform duties with moderate direction given, operating from established directions and instructions. Decisions are made with general agency policy constraints but requires independent decision making.
Physical Requirements of the Job
Must be able to pick up and carry 50 pounds. Must be able to bend, kneel and stand for long lengths of time. In addition, staff must be able to get up and down from playing on the floor with children.
May work outdoors intermittently with exposure to typical Oregon weather. There may be frequent interruptions, evening or weekend work, and working long hours during peak periods. May work in a confined and small classroom/office space with minimal room for maneuverability.
Mental Requirements of the Job
Continual interaction with co-workers, parents, and children to provide information. Must relate positively to children and adults. Frequently faces deadlines with attention to detail and must complete tasks and required documentation in a timely manner. Considerable amount of variable levels of concentration with frequent or constant interruptions. Must be able to handle multi-faceted tasks on a frequent basis.
This agency believes that each employee makes a significant contribution to our success. This job description in no way implies that these are the only duties to be performed by the employee. At all times, employees will be required to follow any instruction and to perform any other duties within this or a lower job level upon the request of the supervisor. At times, employees may also be required to perform higher-level duties.
Salary Range + Benefits: $16 an hour, plus benefits. Bilingual pay differential available. 32-36 hours a week. All positions at the MountainStar Family Relief Nursery are contingent upon the availability of funding.
You can always make a difference to the little ones we serve by volunteering. This is a great way to explore if our organization would fulfill your career objectives, and to show us what you've got! Visit our volunteer page to discover opportunities that may be of interest to you.