MountainStar Bend
MountainStar Bend
2125 NE Daggett Lane
Bend, OR 97701
MountainStar Madras
MountainStar Madras
122 NE 10th Street
Madras, OR 97741
MountainStar Prineville
MountainStar Prineville
430 NW 4th Street
Prineville, OR 97754
MountainStar LaPine
MountainStar LaPine
PO Box 3291
La Pine, OR 97739
MountainStar Redmond
MountainStar Redmond
2724 SW Timber Ave.
Redmond, OR 97756

About Us

Mission, Vision, Values, and History

MISSION
MountainStar Family Relief Nursery's mission is to prevent child abuse and neglect through community support and therapeutic services that help vulnerable children and families succeed.

VISION
We envision communities across Central Oregon where child abuse and neglect are reduced and where parents are supported in nurturing their children’s emotional, physical, and intellectual development in a safe environment. 

VALUES
1.  Caring  —  welcoming, trauma‐informed, nonjudgmental, family‐focused, compassionate, honest, and fun.
2.  Collaborative  —  engaged with clients, supporters, program partners, and communities.
3.  Excellence  —  committed to quality programs, current research, continuous learning, and robust evaluation.
4.  Inclusive  —  seek out and value diverse perspectives; understand and address systemic barriers equitably.

STRATEGIC GOALS
1. Programs  — Increase effective, high-quality, and inclusive services that reduce the risk of child abuse/neglect and promote resiliency in children and their families.
2. Community Engagement — Enhance community awareness of child abuse and neglect and increase engagement in this vital work.
3. Fundraising & Finance — Build upon our strong base of funding to support planned growth and long‐term success of tri‐county services.
4. Operations, Facilities, & Human Resources — Ensure strong business practices, human resources, and organizational infrastructure to support the staff and services we provide.

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HISTORY
MountainStar was formed in 2001 in response to the community's need for comprehensive services for distressed families with very young children. This need was identified in the 10-year Deschutes County Community Plan, and MountainStar began providing services to children and families in Bend in April 2001. We now serve children and families in the tri-county Central Oregon area of Deschutes, Jefferson, and Crook Counties. Our Relief Nursery services include the Therapeutic Early Childhood Program (TECP) with four age-specific Therapeutic Classrooms, and the Safety Net Program, which provides crisis intervention and ongoing services to high-risk families who are not enrolled in the TECP. To further meet the needs of client families in crisis, over the years we have added regular child assessments, home visitations, transportation services, emergency food boxes, essential supplies, services for limited English-speaking families, and mental health services. Since our inception, we have increased the number of children served annually from 34 in the first year (2001), to over 300 children and their families throughout Central Oregon. Thanks to a generous donation from a local couple who are new to the area, MountainStar established Relief Nursery operations in Redmond to better serve children and families throughout the region.